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Women's refuge support worker

Brook Street
Job LocationCardiff
EducationNot Mentioned
Salary12,601 - 16,419 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

*Womens refuge support worker**Permanent - part time - out of hours and weekends**Up to £12.63 an hour! *We are working alongside a fantastic womens refuge organisation who are recruiting for domestic violence advisers.The company is a woman`s equality organisation which exists to eradicate violence against women and girls and to support survivors. They recognise that ending violence and abuse takes a whole society approach to social change, and it needs you to help themachieve this!This is a part time role working on the out of hours and weekend service so you will need flexibility to work nights and weekends You will be the first point of contact; your role will involve delivering trauma informed and specialist and independent advice to women and their children experiencing domestic abuse. About you

  • You will have a good understanding of domestic violence/abuse and the impact it has on the victims and their children
  • You will have a good knowledge of civil and criminal justice remedies for victims of domestic abuse and their children
  • You will have an understanding of protection issues and how to respond effectively to safeguard
  • You will understand the principles of risk assessments
  • You will have some basic IT skills
  • Be an excellent communicator and advisor
  • You will be confident in dealing with a crisis situation
  • You will be naturally compassionate and empathetic
  • You will be able to demonstrate strong resilience
About the role
  • Be a first point of contact, answering calls and working as part of the out of hours and weekend service
  • Work with best practices and KPI time frames
  • You will be responsible for identifying and assessing the risks and needs of service users
  • You will be able to prioritise cases and provide pro-active immediate crisis intervention.
  • Complete referrals to appropriate safeguarding agencies
  • Support, signpost and refer women and children to the services they wish to engage with
  • Ensure accurate and timely records are maintained
In return you will receive
  • Generous annual leave package
  • Pension
  • Life assurance
  • Employee assistance programme to support your health and well being at work and at home
  • Flexi working
  • Paid company sick pay
  • Living wage employer
  • Bike to work scheme
If you are looking for a new and rewarding role with an organisation that truly makes a difference apply today or contact Stacey at BS Social Care

Keyskills :
Case worker

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