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Support Worker

TristoneNash Ltd
Job LocationCardiff
EducationNot Mentioned
Salary21,000 - 23,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

TristoneNash are pleased to be working with a reputable charity to appoint a Support Worker that can act as an advocate and provide support to women that have suffered domestic abuse.We are looking for someone who is dynamic, inquisitive, has a passion for rights, diversity and inclusion and wants to fight alongside those who may not have a voice.Responsibilities:

  • Identify and assess the risks and needs of service users
  • Prioritise cases and provide a pro-active, short to medium term crisis intervention service through individual safety, support and recovery planning.
  • Work with a caseload of diverse risk and need to ensure all women and children, whenever possible are supported through their journey by the same Support Worker.
  • Advocate for high risk victims with agencies who can help to address the domestic abuse by:
Understanding the role of all relevant statutory and non-statutory services available to domestic abuse victims and how your role fits into them.Providing advocacy, emotional and practical support and information in relation to legal options, housing, health, finance and recovery.Working directly with all key agency partners to address the safety of high-risk victims and ensuring that their safety plans are coordinated particularly through the MASH and MARAC.
  • Manage a caseload ensuring each client receives the trauma-informed, needs led, risk assessed service individual to their needs.
  • Support the empowerment of the client and assist them in recognising the features and dynamics of domestic abuse present in their situation and help them regain control of their lives.
  • Understand multi-agency partnership structures and work within a multi-agency setting which will include participation at the MARAC. You will contribute interventions and help design a plan to protect victims and any children, while maintaining an independentrole on behalf of your client, keeping their safety as central to any response.
Work patterns:The post-holder is expected to work flexibly between 00:00hrs - 23:59hrs Monday-Sunday. The on-call service is delivered 24hrs a day and is staffed on a rota basis. Additional generous financial increments are paid to those participating in the on-call service.Benefits:
  • Generous Annual Leave Package Totalling 33 Days (Inclusive of Bank Holidays)
  • Pension
  • Life Assurance
  • Employee Assistance Program - supports your health and wellbeing at home and work
  • Flexi Working
  • Paid Company Sick Pay & Emergency Dependent Leave
  • Bike to work scheme, among other benefits.
Post open to women only under the Equality Act 2010 pursuant to Schedule 9, Part 1. TristoneNash are working as an employment agency on behalf of our client.

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