Service Support Worker - Emergency Department

Job Description

Service Support Worker - Emergency Department / Gweithwyr Cymorth Gwasanaeth - Adran Achosion Brys Location: CardiffContract type: Fixed term to March 2023Hours per week: Casual ContractSalary: £9.60 Per HourMath o gontract: Cyfnod Penodol hyd at Mawrth 2023 Oriau:CasualCyflog: £9.60 Per HourDo you love helping people in need Are you looking for a rewarding role that could kick start your career in the health and social sectorWeve got an opportunity...We are looking for a caring and resilient person, who can think on their feet in a pressured environment to join our Independent Living team.Based in fast paced, busy and intense Emergency Department, you will provide practical and emotional support to patients. You will undertake non-medical tasks to free up the medical staff to be able to focus on their clinical role and make visitors stay ascomfortable as possible.Responsibilities are very varied and include, but are not limited to:Escorting patients to assigned departmentsCollecting prescriptions to speed up their dischargeProviding emotional support/pastoral care while they await treatmentProviding emotional support to close friends and familiesEnsuring patients have food/drink while waiting for long hoursDriving patients home when discharged and making sure they are safely settled at homeSignposting and referring patients to other sources of support in the communityPlease note that this service runs from Monday to Sunday (including bank holidays) and successful candidate will be expected to commit to up to 10-hour shifts (flexible days).Ydych chin mwynhau helpu pobl mewn angen Ydych chin chwilio am rl werth chweil a allai roi hwb ich gyrfa yn y sector iechyd a chymdeithasol Mae gennym gyfleRydym yn chwilio am unigolyn gofalgar a chryf, syn gallu meddwl ar ei draed mewn amgylchedd llawn pwysau, i ymuno n tm Bywn Annibynnol.Byddwch wedi eich lleoli mewn Adran Achosion Brys brysur a dwys, a byddwch yn cynnig cefnogaeth ymarferol ac emosiynol i gleifion. Byddwch yn cyflawni tasgau anfeddygol i ryddhaur staff meddygol i allu canolbwyntio ar eu rolau clinigol a sicrhau bod yr ymwelwyrmor gyfforddusphosib.Maer cyfrifoldebaun amrywiol iawn a byddant yn cynnwys y canlynol, ond heb fod yn gyfyngedig iddynt:Hebrwng cleifion i adrannau penodolCasglu presgripsiynau i gyflymur broses ryddhauDarparu cymorth emosiynol/gofal bugeiliol wrth i gleifion aros am driniaethDarparu cymorth emosiynol i ffrindiau a theulu agosGwneud yn siwr bod gan gleifion fwyd/diod os ydynt yn gorfod aros am gyfnod hirDanfon cleifion adref pan fyddant yn cael eu rhyddhau a gwneud yn siwr eu bod wedi setlon ddiogel gartrefCyfeirio ac atgyfeirio cleifion i ffynonellau eraill o gymorth yn y gymunedSylwch fod y gwasanaeth hwn yn rhedeg rhwng dydd Llun a dydd Sul (gan gynnwys gwyliau banc) a bydd disgwyl ir ymgeisydd llwyddiannus ymrwymo i shifftiau hyd at 10 awr o hyd (diwrnodau hyblyg).Say hello to the teamSometimes a little help can go a long way.The Independent Living & Crisis Response service (HCR) are dedicated to making lives of vulnerable people a little bit better. Were a small team dotted all over the country that shares the same goal - to help those that need it most.From picking up groceries to helping out around the house, were there to make a difference. Theres nothing better than knowing the time we spent with someone made them feel safer, happier, and more able to deal with crisis.Gair am y tmMae mymryn o help yn gallu mynd ymhell.Maer gwasanaeth Bywn Annibynnol ac Ymateb i Argyfwng wedi ymrwymo i wella bywydau pobl agored i niwed cymaint ag y gallwn ni. Rydym yn dm bach ar wasgar ledled y wlad syn rhannur un nod - helpur rheini sydd ei angenfwyaf.O wneud siopa bwyd i helpu o amgylch y ty, rydym yma i helpu. Does dim yn well na gwybod bod yr amser rydym wedii dreulio gyda phobl wedi gwneud iddynt deimlon fwy diogel, yn hapusach, ac mewn gwell sefyllfa i ddelio ag argyfwng.This role could be for you ifYou can make things great. You know how to improve service quality for the benefit of users. Youre professional. You can deal with queries in a diplomatic and confidential manner. You love being flexible. Working hours out with the norm suits you.Also, you should be the following:Educated to GCSE level (or equivalent by experience)IT literateFull driving licence allowing you to drive a manual transmission vehicleHave a good knowledge of services provided by the NHS and Social CareGallair rl hon fod yn ddelfrydol i chi os...Gallwch chi wneud pethaun dda. Rydych yn gwybod sut i wella ansawdd gwasanaethau er budd y defnyddwyr. Rydych chin broffesiynol. Gallwch ymdrin ag ymholiadau mewn ffordd ddiplomataidd a chyfrinachol Rydych yn mwynhau bod yn hyblyg. Rydych wrth eich bod yngweithio oriau anarferol.Hefyd, dylech feddu ar y canlynol:Addysg hyd at lefel TGAU (neu gymhwyster cyfatebol drwy brofiad)Sgiliau TGTrwydded yrru lawn a cherbyd at eich defnyddGwybodaeth dda am y gwasanaethau maer GIG a Gofal Cymdeithasol yn eu darparuClosing date for application is 23.59 on 13th July 2022 with interviews to follow. Connecting human kindness with human crisisCysylltu caredigrwydd dynol ag argyfyngau dynol