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Job Location | Cardiff |
Education | Not Mentioned |
Salary | £30,000 - £34,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
Service Desk AnalystBristol (remote)£30,000 - £34,000This is an excellent opportunity for an experienced Desktop / IT support engineer to join a global law firm with offices based here in Bristol.As part of the user support team working under the IT support team leader, youll be the first point of contact for all business IT queries, responsible for the day-to-day support of the firm including troubleshooting, support and general improvements on services and processes in line with SLAs.Youll be expected to act as the second in command on the service desk, and will need to be experienced enough to take on any additional managerial responsibilities in your line managers absence.If you are a support or service desk engineer with experience supporting 1st through 3rd line tickets, managerial or team lead experience, a passion for technology and legal or professional services experience then this could be the perfect role for you!Technical Requirements