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Job Location | Cardiff |
Education | Not Mentioned |
Salary | 55,000 - 70,000 per annum, inc benefits |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time Work from home |
Senior Technical ConsultantUp to £70,000Remote WorkingFantastic BenefitsMy client is an exciting and rapidly growing customer operations business based in Wales. The role of Senior Technical Consultant will responsible for the successful delivery of the clients ServiceNow needs in a consulting environment. I am looking for a TechnicalConsultant who has a proven track record of being outstanding, someone who loves to transform the way our clients work through the power of ServiceNow.Your Skills and ExperienceProven experience as a key technical resource leading the development of solutions in client environments that have implemented modules such as ITSM, Discovery, SAM, ITBM, CSM and PA.Experience with Web Technologies (XML, HTML, JavaScript, Web Services, etc) and of working in a SaaS environment.Knowledge of technical components such as LDAP, VPN, SSL and other such technologies.Knowledge of disciplined software release build/deploy processes such as SIM methodology.Knowledge of integrating with internal and external applications and systems.Ability to effectively communicate with all levels of the organisation.Ability to demonstrate analytical and problem-solving skills with excellent verbal, written and time management skills.Demonstrated ability to influence and consult (providing options with pros, cons and risks) around all key technical decisions during project delivery.Ability to mentor novice staff in development and release management relative to the Service Now platform to drive quality, value and best practice.Thorough understanding of ITIL processes, such as Incident, Problem, Configuration Management, Problem and Event Management.Preferred Qualifications & ExperienceITIL Foundation certified.Certified ServiceNow System Administrator.Certified ITSM, ITBM, CSM, ITOM Implementation Specialist.ServiceNow Deliver Accreditations.Applicable IT related certifications.Knowledge of JavaScript, HTML, CSS and good web design practices.Knowledge or experience of Agile or SCRUM.Experience in design and build of web services integrations.Experience of working in Public Sector organisations.DBS check essential, SC clearance preferred.If you feel you are a good match for this position or have any questions please get in touch today on or email me on By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or writtenpermission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here https://company-policies