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Senior Service Desk Analyst

Job LocationCardiff
EducationNot Mentioned
Salary27,000 - 30,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Senior Service Desk Analyst - (Service Desk, O365, Active Directory, Windows, 2nd Line, Deskside) - Permanent - CardiffCharles Simon Associates are currently looking for a Senior Service Desk Analyst on a permanent basis for our prestigious client based in Cardiff.Location: CardiffSalary: £30,000 per annumSkills/Requirements for the Senior Service Desk Analyst:

  • Previous experience in a similar role
  • Strong hands on experience of Active Directory
  • Knowledge/understanding of O365
  • Experience of working on both remote and deskside support
  • Knowledge of MS Azure is highly desirable
Start date is ASAP for the Senior Service Desk AnalystThe Senior Service Desk Analyst will be responsible for:
  • Supporting the business via the phone and deskside on a day to day basis
  • Building and distributing new equipment workstations etc.
  • Perform investigation and problem management for clients.
  • To provide general support including support Microsoft Office products.
  • To administrate company mobiles phones and provide guidance.
  • Administration of user accounts using Active Directory.
Please send an up-to-date copy of your CV to be considered for the Senior Service Desk AnalystSenior Service Desk Analyst - (Service Desk, O365, Active Directory, Windows, 2nd Line, Deskside) - Permanent - Cardiff

Keyskills :
Active DirectoryService Desk2nd LineDesksideProblem Management

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