Senior Product Specialist Support & Development

Job Description

Senior Product Specialist (Support & Development)Salary: £45,753 to £51,668Hours: 37.5hrs per weekPermanent - Remote WorkingBase: CardiffJob Summary/Job Purpose:*Responsible for all aspects of provision of the specialist services for which the post holder is the Senior Product Specialist (management, support and development).*To be the main contact point for specialist business knowledge regarding said services.*Responsible for taking the lead on major new projects, namely their development and deployment. Agreement of appropriate service management arrangements for the on-going service as part of deployment.*Responsible for support of the existing services.*Responsible for the performance of the systems and the services.*In conjunction with their Application Manager, be responsible for defining the longer term development strategy, to ensure that developed software will continue to meet constantly changing user and stakeholder needs.*Many aspects of the job will require Home Countries liaison with peers in England, Scotland and Northern Ireland. The post holder will play a key role in devising and subsequently implementing change to meet new business requirements across the UK.DUTIES/RESPONSIBILITIES:*To advise and influence the NHS in Wales on product areas for which the post holder is responsible through networking and presentations, some to large groups of senior NHS staff, many of whom may be either unsure of the highly complex issues involved and / or sceptical or antagonistic.*Develop, maintain and initiate relationships with users and significant key stakeholders (Consultants, Trust IT, Trust Finance, Strategists (WAG - IHC).*Where appropriate, supervise Local Health Board based implementation plans drawn up by the Implementation Manager.*Maintain high level of knowledge of new technologies, understanding the potential benefits they may have in systems development and the way those systems impinge upon patient care.*Keep business knowledge on key subject areas up-to-date, and act as an expert reference for these areas. This will include national policies and legislation, and will involve liaison with colleagues both within Wales, and other Home Countries.*Researching, exploring and making effective use of new technologies, and taking a leading role in the provision of new functionality and development expertise.*Create and Manage, for Major new systems and their Deployment, complex Programmes for Implementation, extending over several years, co-ordinating many associated local Trust based plans and ensuring, against a backdrop of financial*Create and manage major software development projects, extending over several years in a climate of rapidly changing technology and stakeholder requirements.*Lead major systems development projects using new information technologies, resolving as required any problems resulting from a situation where there are no precedents. These problems may be technical or organisational, in that business processes are affected and therefore stakeholder consent is involved.Background Someone who has had either grass roots experience of WelshPAS or has helped develop equivalent systems in the past you *Masters and / or equivalent skills and experience (Masters alone would not be sufficient*In depth knowledge of current IT development tools, paradigms, and methodologies (RAD, XTREME programming; relational database design; SOA)*In depth knowledge of Service Provision standards and their application (ITIL particularly)*Comprehensive understanding of the use of modern*Information Technologies and how they contribute to improved systems, ICPs, and services to patients*In depth understanding of the business processes for product(s) for which the post holder is responsible*General legislation relating to the provision of IT services, and any specific legislation relating to product(s) for which the post holder is responsible (e.g. Adoption Legislation)*PRINCE2 Project Management Accreditation*ITIL certificate*Java, SOAP, XML, SQL Server, DBA, .NET*Application form and pre employment checks*Proven record of management of successful and substantial software development and implementation*Proven record in delivery of operational and strategic services*Project Management skills - PRINCE 2Certes Computing (and all of its subsidiary companies) is committed to promoting equality and diversity in its business operations.