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Retentions Advisor

Job LocationCardiff
EducationNot Mentioned
Salary19,157 - 28,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Were looking to find a Retentions Advisor Hero to join our growing team.The Good News: The role is Monday to Friday, so there are no weekends involved with this role. There is a generous monthly performance bonus included on top of the basic salary, taking OTEs to £28,000!Salary for over 23s is £19,760, for under 23s is £19,157 What will you be doingAs a Retentions Advisor, you will get to work on behalf of a globally recognised newspaper. The purpose of the role is to provide excellent customer service whilst promoting the features & benefits, so customers actively choose to retain their subscriptionInteresting info... this newspaper is one of the most widely recognised & well-read current affairs publications in the world, its readers & fans include the likes off: Bill Gates, Barack Obama, Angelina Jolie and Pharrell Williams,just to name a few!Working hours are 9am-6pm, Monday - FridayABOUT THE ROLEThe role sits within our Outbound Sales & Retention team. You will dial several different types of data ranging from payment bounce back to winback, pending cancellations and retentions.What else is in it for you:

  • Monday to Friday working, no weekends!
  • Generous bonus scheme, our top performers earn over £1,000 per month in bonus
  • Life insurance
  • Company pension
  • Casual dress
  • Private medical/dental insurance
  • Seasonal company events
  • On-going education & development opportunities
  • Employee referral scheme
ABOUT YOUYou should apply if you have:
  • Proven successful experience in customer sales or retention
  • Great communication skills with a professional telephone manor
  • Have a passion for sales, & strive to deliver success every day
  • Experience of working to & achieving targets
  • The ability to self-motivate & support and inspire your fellow sales professionals
  • Great team playing skills!
And it would be super great if:
  • You had an interest is politics, finance and current affairs (desirable, not essential)
Job Type: Full-time, Permanent, Retentions AdvisorIf you would like to apply for this role, please click apply below, we would love to hear from you

Keyskills :
Communicationretailcall centrecustomer servicehospitality

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