Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Resident Administrator

Fresh
Job LocationCardiff
EducationNot Mentioned
SalarySalary negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Here at Fresh we are excited to be recruiting for a Resident Administrator for Bridge Street Exchange. Our Cardiff city-centre student living has unbeatable views and amazing social spaces. With a games room, karaoke room, gym, courtyard and roof terrace,discover magic and a warm welcome.This exciting position offers full time hours working Monday to Friday (37.5 hours per week, with some weekend working required during summer turnaround) where youll be working in an exciting, collaborative, people-first environment. You will act as thefirst point of contact for resident and prospective resident enquiries providing exceptional administrative support to ensure that the property runs smoothly and the residents feel supported.If youre looking for a fun and friendly place to work where we value our students, and they value us right back, an environment where youll receive excellent training and mentoring - keep on reading!As with all the members of our accommodation teams, as Resident Administrator you are responsible for delivering a 5* service to our customers. Key responsibilities of the role include:

  • Dealing with enquiries from current and prospective residents via social networks, media communications, email, telephone and in person.
  • Organising events and open days for prospective and current residents.
  • Covering the main reception during office hours, this will include sorting the mail.
  • Be the face of Fresh for residents! Liaising with them on a regular basis making sure that residents feel supported and valued.
  • Undertaking viewings with potential residents, providing them with the up-to-date information relevant to their query.
  • Ensuring that the reception and management suite is clean and tidy and adheres to Health & Safety requirements.
  • Receiving and processing payments, and monitoring / chasing rent arrears when necessary.
  • Filing and maintaining customer data, ensuring the database is up to date and within GDPR regulations.
  • Liaising with the maintenance and accommodation team to ensure any issues are logged and resolved promptly.
The position offers the opportunity to balance the operational aspects of the role with the chance to create a social and fun atmosphere to build an environment where students want to live and work.About youWere looking for someone who is a people person and is passionate about offering a high level of customer service to everyone they meet with. Youll need have strong communications skills; this includes being able to communicate via social media platformsand be able to adapt your style depending on your audience. The working environment can be quick paced, so were looking for someone who is able to stay calm under pressure and has the ability to successfully manage their own workload.About fresh:Fresh are a multi award-winning student accommodation provider with over 20,000 beds in our portfolio across the UK & Ireland. Were looking for someone to support their residents and the wider operational team.Fresh can offer you an exciting, collaborative, people-first environment where you can build your own career in a fast-growing industry.We create great places to live, built on the simple principle that the people around you can make a huge difference to your way of life. If youre a people person who loves working collaboratively and is great at making things happen, then youll fit rightin!Why work for freshIn return for your hard work and dedication, we can offer you some extensive benefits which include 25 days annual leave plus bank holidays, discretionary annual bonus, a range of benefits including exclusive shopping discounts, healthcare cashback schemeand a contributory pension scheme.

APPLY NOW

Resident Administrator Related Jobs

© 2019 Naukrijobs All Rights Reserved