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Job Location | Cardiff |
Education | Not Mentioned |
Salary | 35,000 - 50,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Contract , full-time Work from home6 months |
An Interim Regulatory Complaints Team Leader is required by a well-established, highly successful retail Financial Services provider to lead a team of 5 Regulatory Complaints handlers, ensuring all SLAs and quality standards are met and to ensure optimumcustomer satisfaction. This is a 6-month Fixed Term Contract to start ASAP. The role is home-based (UK) although you must be willing to travel into the Birmingham Head Office for monthly team meetings.Your reponsibilities will include
Keyskills :
ComplaintsFinancial ServicesManagementTeam ManagementComplaint Management