Quality Manager

Job Description

Job Title: Quality ManagerLocation: Llanishen, Cardiff (with some flexibility to work from home for up to 2 days per week)Salary: £35,000Job type: Full time - 37 hours a week 12 months fixed term contractAgored Cymru is a Welsh awarding body for education and training providers in Wales and beyond.As a registered charity and social enterprise, we are committed to ensuring that learners of all ages and abilities maximise their potential.Our qualifications are widely recognised, valued and respected by the education sector, training providers and employers.We offer a wide range of nationally recognised, quality assured, accredited qualifications ranging from Essential Skills to Sustainability.We have over 30 years of unparalleled experience and expertise in developing qualifications and supporting learning, assessment and quality assurance. By using innovative and flexible approaches to develop qualifications we support the raising of skillslevels across Wales and beyond.We work with a wide range of organisations to design and develop qualifications, units and resources including:

• Welsh Government
• Colleges Wales
• Further Education Institutions
• Schools
• National Training Federation Wales
• NHS Trusts
• Local Authorities
• Higher Education Providers
• Third sector organisations

By promoting and developing products and services to contribute to the tackling poverty agenda we aim to increase the positive social impact of our work.We are committed to supporting and promoting the Welsh language and the Welsh Governments vision of a truly bilingual Wales.Job Purpose:

• To manage, conduct and lead on CASS across Agored Cymru approved centres
• To act as lead quality liaison officer across centres as appropriate

Responsible For:

• Managing Centre Assessment Standards Scrutiny (CASS) across a wide-ranging portfolio of qualifications regulated by Qualifications Wales and Ofqual
• Line management of associate staff
• Promoting and raising the profile of Agored Cymru products and services

Accountabilities:

• Manage, plan, implement and evaluate the Agored Cymru CASS
• processes making recommendations for continuous improvement
• Monitor, evaluate and report on the impact of CASS on centres and learners
• Risk assess all approved centres and use this to inform CASS interventions
• Develop, plan, implement and review the CASS cycle for all activity at approved centres based on the outcomes of a structured risk assessment activity
• Manage and conduct the annual centre review process across all approved centres ensuring an appropriate level of scrutiny based on the centre level CASS strategy
• Continuously update the centre risk management tool with intelligence gathered from quality assurance activities

Please enquire for the full list of accountabilitiesExperience, skills/knowledge and qualifications:Experience

• Experience at management level demonstrating leadership and motivational skills and an entrepreneurial approach
• Experience of leading and delivering high quality outcome focussed teams
• Experience of internal and/or external quality assurance
• Experience within either an awarding body or an education and/or training provider
• Experience of managing substantial workloads and conflicting priorities to meet targets and deadlines

Skills/knowledge

• Knowledge and understanding of regulatory requirements
• An ability to manage complex processes and activities
• An understanding of assessment and quality assurance in an educational setting
• Personal drive and determination to succeed
• Excellent communication skills, with the ability to produce clear, concise and objective written reports and presentations and to communicate effectively at all levels
• Passionate about tackling disadvantage and widening access
• Used to working flexibly in a pressured environment
• Committed to promoting equal opportunities
• Knowledge and understanding of the education and skills context in Wales is highly desirable whilst a working knowledge of the sector in the other UK nations is advantageous
• Commitment to promoting bilingualism and the use of the Welsh language

Qualifications

• Educated to at least one of the following:
  • Degree level or equivalent
  • Relevant Professional qualification Additional information
• Ability to operate through the medium of Welsh is highly desirable.
• Willingness to travel including occasional overnight stays
• A full driving licence and use of a vehicle

This role will require occasional travelPlease click on the APPLY button to send your CV and Cover Letter for this role.Candidates with the relevant experience or job titles of: Quality Assurance, Quality Control Coordinator, Compliance Supervisor, Compliance Analyst, Quality Assurance Manager, Performance and Compliance, Telecoms QA, Performance Manager,Performance Lead, Onboarding Specialist, Quality Technician. may also be considered for this role.Overseas candidates will NOT be considered for this role. We are not sponsoring Visas at this time, so please refrain from applying unless eligible to work in the UK

Keyskills :
Quality AssurancePerformance ManagerPerformance and ComplianceQuality Assurance ManagerCompliance AnalystCompliance SupervisorQuality Control CoordinatorPerformance LeadTelecoms QA