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| Job Location | Cardiff |
| Education | Not Mentioned |
| Salary | £17,513 - £18,028 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
Company description Role: Pupil Service Team AdvisorLocation: Cardiff - Office/RemoteSalary: Starting salary of £17,513 increasing to £18,028 after achieving competency plus flexibility allowanceShifts: Monday - Friday 9am-5pmWe are incredibly proud to be the UK’s number one motoring organisation and work hard to ensure all our customers have a great experience. Our ability to continuously deliver high class customer service means hundreds of thousands of customers elect to stay with us year on year.Do you get a buzz from helping customers and solving problems in a fast paced, fun and challenging environment If so, then a Pupil Service Team Advisor role could be for you. This is the job As a whole, our Customer Service Department deals with both Driving School Pupils and Instructors. We play a pivotal role in helping to get people from all backgrounds, out on the open road!We’re excited to announce that we have an opening in our Pupil Service Team where you will handle all the queries from new and existing, Driving School Pupils - from booking their first lessons to passing their Practical Driving Test!Learning to drive is a exciting milestone in many peoples lives and, as part of our Pupil Service Team, you will not only be helping customers, you’ll be helping them to gain independence and learn the great life skill that is driving.The team provides a digital first’ customer support service, enabling customers to contact us through our Live Chat, Emails or our App, whenever they need our help. We’re all about going above and beyond and so we’ll also call the customer back whenever needed.If you love all things customer service, have a passion for putting things right for your customers, and generally providing exceptional service, we want to hear from you! What will I be doing Key responsibilities include, but are not limited to: