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Job Location | Cardiff |
Education | Not Mentioned |
Salary | £20,000 - £22,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
We have a rare opportunity for a native level or very fluent Norwegian speaker. You could join a multilingual team as a customer service and claims advisor, handling inbound business to business queries from Norway and the UK. The company offers remote working options although it would be helpfpull if you could get to Newport occasionally in the future.This is a great company to work for, which offers excellent training, a competitive salary and real potential for career progression across the business.The Role:Providing excellent customer service on the phone and by email in a regulated environment.· Being the first point of contact for Norwegian speaking business clients· Dealing with incoming enquiries and correspondence for quotations and claims from Norway· Compiling case information and updating the internal diary system· Prioritising your daily workload and escalating any issues to the senior management teamThe Candidate:Do you have:· Native level or very fluent written and spoken Norwegian and English skills· Professional manner both verbal and written· Customer service experience in an office or call centreIdeally, you also have· Experience of working in finance/insuranceLocationThe role is working from home, but ideally, you will be able to come to the office occasionally.The company is based in a business park between Newport and Cardiff with easy access from the M4 and is commutable from Bristol, Cardiff, Swansea, Chepstow, Monmouth and the M4. There is ample parking on site.We read and acknowledge every CV. If you haven’t heard from us, then it means we haven’t seen or processed your CV.If you decide you want to be submitted for the role, we will prepare a summary for you and guide you through the rest of the process. We will only send your details to the company with your permission if you have a reasonable chance of getting the role and want to be put forward. We won’t waste your time.Legal stuffCorinium Language Associates is working as an employment agency for this permanent role and could store your details. We may get in touch with you about other roles that you could be suitable for. Required skills
Keyskills :
Customer Service English Nwe