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Motor Claims Handler

Yolk Recruitment Ltd
Job LocationCardiff
EducationNot Mentioned
Salary£21,000 - £26,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Motor Claims Handler - Insurance - Cardiff - Up to £26,000Yolk Recruitment are working with an incredible insurance company based in Cardiff. My client are looking for a Motor Claims Handler to join their team.About the Role:Join our dynamic team and play a pivotal role in shaping our customers claims experience. As a Claims Handler, you will take charge of efficiently managing an assigned portfolio of motor claims from the initial report to their resolution, encompassing bothfirst and third-party claims.Responsibilities:

  • Evaluate indemnity, liability, and quantum for motor insurance claims
  • Identify and refer potential fraud indicators
  • Proactively manage caseloads
  • Negotiate claim settlements
  • Deliver exceptional service to our customers
  • Adhere to the businesss compliance procedures and mitigate risks to ensure regulatory and legislative compliance
  • Contribute actively to process enhancements within the claims domain
  • Support the Claims Team Leader in day-to-day departmental activities
  • Maintain high standards of quality, service, and productivity aligned with company expectations
About you:
  • Experience within a motor insurance claims environment (preferred but not mandatory)
  • Exceptional communication skills with the ability to foster relationships with customers, third parties, and suppliers
  • Proficiency in interpreting data to identify actionable trends
  • Self-motivated and adept at collaborating within a team framework
What We Offer:We are committed to providing an outstanding working environment, dedicated to the growth and well-being of our team members. Heres a glimpse of the benefits and perks we offer:
  • Competitive salary range of £21,000 - £26,000 based on experience
  • Annual salary reviews
  • Generous annual leave: 33 days (25 days + 8 bank holidays)
  • Convenient central Cardiff location with hybrid working opportunities
  • Continuous adaptation of work approaches to support remote and office-based collaboration
  • Nest Pension scheme
  • Provided equipment for comfortable remote and office work
  • Support for professional training and qualifications empowering career growth
  • Refer a friend scheme
Get in touch today if youre enthusiastic about shaping outstanding customer experiences and contributing to a dynamic insurance environment.

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