Legal Advisor

Job Description

Legal AdvisorFull Time Permanent Cardiff£18-£22k DOEYour long-term employment aims are at the heart of what we doOur client is a Legal Insurance Provider, who are passionate about providing the highest quality service using expertise. They specialise in Insurance and believe that they provide best in market legal advice and case handling. They arelooking for like-minded individuals to join their team as a Legal Advisor.£18-22K DOE | Mon-Fri/Sat | Insurance/Advisor | Excellent Employee Benefits | Well-organised/Polite/Professional/Diligent | Market Leader/Legal/InsuranceThe hours are variable working patters which include between the hours of 8am and 8pm Monday to Friday, and 9am till 5pm on Saturdays.An exciting opportunity has arisen for the right individual to join the company as a Legal Advisor. This role is to work within the Legal team and is the perfect role for a well-organised individual looking to progress in a career.Duties (include but are not limited to):

• Act as Legal Advisor for Arc Legal Assistance for legal advice services in relation to legal expenses insurance and assistance business administered in the Cardiff office.
• Ensure that calls are dealt with according to financial services industry and solicitors regulatory provisions.
• Work with the Head of Legal Advice Centre for Arc Legal Assistance in developing Arc Legal Assistances wider business development and customer service objectives.
• Maintain a high degree legal and technical knowledge and an excellent grasp of research methods.
• Work closely with the Claims Team to provide information to assess claims.
• Working routinely with partners to maintain relationships and swift resolution of disputes.
• To carry out all work in accordance with agreed service standards and FCA regulations
• To provide general assistance in the office and help/guidance to colleagues where appropriate
• Ad-hoc project work
• Other duties and responsibilities as may be set by the Head of Legal Advice Centre

Person Specification:Essential

• Ability to communicate at all levels in a timely and consistent manner.
• Aptitude for passing on complex information in a clear and easily digestible style.
• High level of integrity, confidentiality, discretion and commitment.
• Aptitude to work successfully in a cooperative environment with individuals of varied backgrounds and seniority. Be willing to undertake a variety of tasks.
• Capacity to vary working practices or individual approach when necessary and balance office workload appropriately.
• Understanding of the legal, financial and regulatory issues which affect the line of business.
• Knowledge of telephone equipment and basic computer applications (Word, Excel, PowerPoint, etc.) and claims management software (Eclipse, etc.).

Desirable

• Recognised legal qualification (Ideally a Law Degree and LPC or equivalent qualification)
• Prior experience of having worked in the insurance sector in a legal advisor role.
• Prior experience of legal expenses insurance and assistance business.
• Enthusiastic, confident, professional and customer-orientated approach to work.

PLEASE NOTE WE RECEIVE A LARGE NUMBER OF APPLICATIONS PER VACANCY AND UNFORTUNATELY CANNOT RESPOND TO ALL APPLICANTS. THEREFORE, IF YOU HAVE NOT HEARD FROM US WITHIN A MONTH FROM APPLICATION DATE, IT IS LIKELY THAT YOU HAVE BEEN UNSUCCESSFUL.If you have been successful, we will contact you by the phone and begin taking you through our step by step recruitment process, doing our upmost to ensure the role is right for you, ascertaining your suitability in the process. This process will all beexplained on initial contact.If you are interested in the role and have further questions, please dont hesitate to call us to speak to one of our team members confidentially.

Keyskills :
Communication SkillsMicrosoft OfficeOrganisational Skills