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IT Support Engineer

Job LocationCardiff
EducationNot Mentioned
Salary26,000 - 28,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Full Job Description - IT Support EngineerSalary - £26,000 to £28,000 DOEMonday-Friday, 8am to 4:30pm (37.5 hours per week)Hybrid Working - typically 3 days in the office and 2 days working from homeNetwirking Recruitment are working together with a client based in the Manufacturing industry who are looking for an IT Support Engineer to join the business.As the IT Support Engineer you will be responsible for providing 1st and 2nd line support working closely with the Helpdesk Manager to make sure all incidents are closed within a timely manner.Role Responsibilities

  • Reporting to Group Helpdesk Manager and working alongside wider helpdesk team to ensure all business systems are supported and maintained to a high standard
  • ERP system administration/support.
  • Assist with daily general IT Support to all group users.
  • Support IT projects
  • Provide onsite support where required across UK sites (typically once a month to Salisbury and Newport, company cars available or you can claim back fuel/travel costs if using your own vehicle)
You will ideally have:
  • Current full driving licence (essential)
  • Familiar with windows 10 setup & rollout
  • Office 365
  • Working knowledge of windows servers & active directory management
  • IT HelpDesk administration experience.
  • Exposure to cloud based systems, Azure, AW
  • Excellent communication, analytical and problem-solving skills
  • Flexible working attitude
  • Ability to manage priorities and workflow
Benefits:
  • Learning and Development opportunities
  • Free Employee Assistance Programme (open to colleagues and their families)
  • Retail discounts
  • Employee Recognition Awards
  • Pension Scheme
  • Death in service benefit
  • Long Service Awards
  • Occupational Health Service
  • Free Parking
  • Hybrid Working

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