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Internal Sales Executive

Spider
Job LocationCardiff
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Internal Sales Executive - Spider is advertising on behalf of the leading independent UK distributor of thermal and acoustic insulation, interior systems, fire protection, construction products, roofing and external faade materials.As the Distributor of Choice, they take pride in providing the highest level of service and support. They have around 600 employees, with specialist teams dedicated to their key market sectors, and they work hard to add value to every project.They are currently recruiting for an Internal Sales Executive to join their Cardiff, Wales branch.Reporting to the Business Unit Manager, the Internal Sales Executive will provide support across the branch, to maximise enquiry conversions to orders, all within the guidelines of pricing policies. You will achieve sales budget and contribution targets, actively seek sales opportunities by up selling or cross selling throughpro-active targeted calls. You will also continuously build relationships internally and externally with customers.Other key responsibilities of the Internal Sales Executive include:

  • Answer general customer enquiries, advising product availability, delivery dates, transport schedules and product lead times
  • Deal with customer complaints in a fair and reasonable manner ensuring to resolve problems quickly and satisfactorily
  • Follow up and file quotations issues to check competitiveness and to secure sales
  • Provide feedback on pricing levels to managers
  • Maintain content and accuracy of sales daybook
  • Assist with project tracking of potential business
  • Proactively call dormant and targeted accounts as requested by management
  • Respond to telephone sales enquiries
  • Assist in collecting funds from debtors
  • Keep prices lists updated
  • Issue price quotations
  • Offer credit facilities to prospective customers, observing credit control procedures
As our Internal Sale Executive, you will ideally have experience within a similar role within customer service and sales. Ideally you will have gained this experience within the distribution/merchant/manufacturer industry. You will be detailconscious, personable, results driven, and business focused. You will also be proactive with a positive can-do attitude, high attention to detail and be proficient with IT, particularly Excel, Work and Outlook.On offer is a competitive salary dependent on experience, plus bonus scheme. This is a full-time position 40 hours per week. Benefits include 23 days annual leave plus bank holidays, life assurance plan and work save pension.If this sounds like an opportunity for you, we would love to hear from you! Please apply by forwarding your CV as soon as possible.If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.Please check your email inbox and spam/junk mail folder for any email correspondence for this vacancy.Additional keywords: sales, internal sales, customer service, sales enquiries, sales supportThis vacancy is being advertised and handled through Spider. We take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, ortelephone. For full Privacy Policy details please see email correspondences on receipt of your application.

Keyskills :
salessales supportcustomer serviceinternal salessales enquiries

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