HR Administrator, HR Services, Enabling Functions, UK Wide

Job Description

Your opportunityThis is a fantastic opportunity if you are looking to start your HR career or take that next step on your HR journey. Working as a HR generalist you will be advising our UK and Swiss employees on a wide variety of company policies and processes.The successful candidate will enjoy working in a diverse business with an inclusive team culture where people are recognised for their contribution and encouraged to suggest changes that can improve our customer experience.Your role

• Be the first point of contact for our customer queries via phone, web chat and email providing high quality advice and guidance.
• Provide a client focused experience through the timely and accurate management of administrative processes, such as (but not limited to): Reward and payroll, Onboarding processes, Maternity/paternity/adoption, Flexible working and other general administrationprocesses.
• Guide employees through our LoA processes; providing excellent care and diligent case-management throughout.
• Ensure all system related actions are completed accurately and in time for payroll.
• Contribute to wider projects and initiatives within HR Services, as required.

Your work, your choiceAt Deloitte we believe the best impact is the value we add, not the hours we sit at our desk. We carefully consider agile ways of working, both formal and informal, that allow for the best impact for our people and our clients. Please speak to your recruiterabout the working pattern that works best for you.Location: UK Wide (Excluding London)Work pattern: Shift pattern between 8am - 6pm Monday - FridayYour professional experience

• The ability to demonstrate excellent customer service skills
• Experience case-managing employees on planned LoA is desirable
• General helpdesk / call centre experience
• Experience of working in an administrative role
• Has attention to detail and a high level of organisational skills
• The ability to multitask across a range of processes and procedures, prioritising your workload according to individual deadlines
• Enjoy working in a busy, fast paced team environment
• Uses initiative to investigate queries and propose suitable solutions
• Experience of Word, Excel and Outlook is essential
• Knowledge of SAP or similar HR systems is desirable

Your service line: Enabling Functions At Deloitte, were all about making an impact that matters, together. And nowhere is this moreapparent than among our 2,000-strong Enabling Functions teams. With our combined specialist skills and business partnering expertise, we provide all the essentialstrategy, support and advice our client-facing colleagues need, right across the firm. This enables them to focus all of their efforts on delivering the best service possible to their clients. So not only will you be providing world-class support to our internalclients, youll be making an impact for all the hugely influential organisations Deloitte works with too. Covering all our distinct areas; Human Resources, Clients & Industries, Finance & Legal, Central Business Services, National Quality & Risk Management,Technology & Digital Services, and Real Estate, the opportunities here are vast. And whats more, you can grow your career in whatever direction you choose. Well support you all the way.Personal independenceRegulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleaguesabide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will providefurther detail as you progress through the recruitment process.About DeloitteOur Purpose & StrategyTo make an impact that matters for our clients, our people and society - defines who we are and what we stand for. Our purpose provides the foundation for our strategy and our aspiration to be the undisputed leader in professional services: this is not aboutsize; its about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent.What do we doDeloitte offers global integrated professional services that include Audit & Assurance, Consulting, Financial Advisory, Legal, Risk Advisory and Tax Consulting. Our approach combines intellectual leadership, industrial expertise, insight, consulting & problem-solvingcapabilities whatever the role, technology revolutions and innovation from multiple disciplines to help our clients excel anywhere in the world.Beyond the UK: Deloitte North and South EuropeThe UK is part of Deloitte North and South Europe (NSE), the second largest member firm in the Deloitte network. Deloitte NSE combines operations in Belgium, Central Mediterranean (Italy, Greece, Malta), Ireland, the Middle East (Bahrain, Cyprus, Egypt,Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestinian Ruled Territories, Qatar, Saudi Arabia, United Arab Emirates, Yemen), the Netherlands, the Nordics (Denmark, Finland, Iceland, Norway and Sweden), Switzerland and the UK. Deloitte NSE brings together2,700 partners and over 50,000 people, combining our unmatched breadth and depth of capabilities in audit and assurance, consulting, financial advisory, risk advisory, and tax and legal across the region. Being part of Deloitte NSE supports our aspirationto be the undisputed leader in professional services and will create more opportunity and growth for our people.For a full job description please visit our online Deloitte Careers portal.