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HEAD OF CONSUMER DUTY IMPLEMENTATION

eFinancialCareers
Job LocationCardiff
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Company DescriptionLife can sometimes be unpredictable, and it pays to plan ahead. Our aim atLegal & General Retailis to help our customers plan for the unexpected, achieve financial security for their tomorrow, and protect everything thats important to them. To better understandour customers and meet their needs, weve brought our protection, retirement income, savings, lending, and advice, fintech and mortgage businesses under one umbrella. Created at the start of 2022 through the merging of our long-standing and trusted retailretirement and insurance businesses, were a fast-growing division with big, customer-centred ambitions. Job DescriptionWere recruiting for aHead Of Consumer Duty Implementation to join us on a 12 month FTC. Wereoffering a competitive base salary, 12% car allowance and strong benefits package. What youll be doing:

  • Leading the implementation and ongoing embedding of Consumer Duty
  • Supporting the group with all Consumer Duty implementation queries to ensure full compliance with regulations
  • Producing Customer Outcome MI and preparing and presenting board papers
  • Acting as the subject matter expert for Consumer Duty,
  • Working closely with HR and business units to ensure that Consumer Duty is part of L&Gs culture
QualificationsWho were looking for:
  • You will need a strong understanding of the Consumer Duty regulation
  • Have a background in Financial Services
  • Experience in working in large and complex organisations
  • Strong stakeholder management and communication skills
  • Track record of success in driving improvement and delivering results
Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:
  • The opportunity to participate in our annual, performance-related bonus plan and valuable share schemes
  • Generous pension contribution
  • Life assurance
  • Private medical insurance (permanent employees only)
  • At least 25 days holiday, plus public holidays, 26 days after 2 years service. Theres also the option to buy and sell holiday
  • Competitive family leave
  • Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice
  • There are the many discounts we offer - both for our own products and at a range of high street stores and online
  • In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart
Additional InformationLegal & General is a leading financial services organisation, named Britains Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future. Were one of the worlds largest asset managers, homebuilders, pension providers and insurers.Connecting to form a unique business model which drives value for our customers and society. And enabling our people to create impact through work that is meaningfuland valued. If you join us, youll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiativeswhich support people to develop their careers and excel. We strive to be open, mindful, and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs. It doesnt matter if you dont meet every single criterion in this advert. Instead,think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose. If youre open to find out more, wed love to hear from you. "videos":{"title":"Videos To Watch","urls":["https://youtu.be/8ZYGBwImH08","https://YwHNjdPbbkk"]}}},

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