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Front of House Coordinator

EllisKnight International Recruitment
Job LocationCardiff
EducationNot Mentioned
Salary18,000 - 19,500 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Front of House CoordinatorAmazing opportunity to join a fantastic company that are a market leading provider of luxury student accommodation properties across the UK. This role is working onsite at a beautiful, state of the art property in Cardiff, providing Front of House support tothe students that live there.Working Hours:Monday - Friday, 9am - 5:30pmThe role:To support the onsite Accommodation Management Team to provide a professional service by ensuring all on site facilities are in excellent working order and ensuring company objectives are met at all times.

  • Daily administrative duties with regards to the delivery of the service to students, staff and clients.
  • Ensuring a warm welcoming environment to students, parents and visitors the site
  • Required to establish professional work practices and procedures to ensure a pleasing and hygienic standard of accommodation.
  • Ensure the upkeep of the fabric of the building, equipment, furniture and fittings by reporting defects and taking corrective action, so that a well maintained safe and secure living and working environment exists.
  • To be responsible for the safe keeping of any monies / float and banking of receipts in accordance with the CRM cash handling procedures.
  • Control and issue of any keys or access devices including administration relating to car parking (if applicable) in accordance with residences procedures.
  • Responding to customer enquiries in a prompt and courteous manner
  • Communicating effectively with customers to ensure they are fully informed of current and future developments
  • Ensuring site kept in optimum condition both on the interior and exterior
  • Maintain proper and accurate records in conjunction with Accommodation Management Team
  • Under supervision, manage all risk and safety within property
  • Reporting of safety issues to Group Human Resources & Safety Manager
  • Plan, organise and run events for students
  • Daily admin, logging parcel and post
  • Assisting with the marketing, lettings and promotion of the accommodation

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