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| Job Location | Cardiff |
| Education | Not Mentioned |
| Salary | £20,001 - £25,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Location: Cardiff, with hybrid workingSalary: £21,000 - £24,300 reflective on experience within a similar industryContract: PermanentHours: 37.5 hours per week, Monday – FridayWe have an exciting opportunity within our fast paced and successful Contact Centre Operations Team. Due to recent growth, we are looking for individuals with a customer service or claim handling background to take inbound calls while providing a first classservice to our customers who need to report a motor incident.This opportunity will deal with FNOL (First Notification of Loss) insurance claims. The main duties of this role will involve taking inbound calls from our customers who will be registering a new motor accident claim. You will be tasked with processing correspondencein a timely matter and completing all relevant administrations tasks while ensuring you are making our clients journey with us as smooth as possible and putting their needs first.What’s in it for youSalary- £21,000 - £24,300 reflective on experience in a similar industry.Annual leave- 24 days, rising to 26 with length of service. Of course, you’ll have public holidays too and we’ll even help you celebrate with an extra day off for your birthday!Pension- 3% Employer Contributions.Financial Benefits- save-as-you-earn scheme, employee referral scheme- earn £1,000 per person you successfully refer, free life assurance and access to ourBenefits Appoffering unlimited access to a huge range ofretailerdiscountsandcashback deals(incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few).Lifestyle & Wellbeing Benefits- discounted & flexible gym memberships, eye care vouchers, a cycle to work scheme, a 24/7 Employee Assistance Programme with an NHS Approved mental well-being mobile app.Motoring Benefits- access to an employee vehicle-leasing scheme, free motor accident assistance, discounted vehicle repairs and discounts on weekend vehicle hire and van hire.About you