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| Job Location | Cardiff |
| Education | Not Mentioned |
| Salary | 25,000 - 29,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
End User Computing Support Engineer - Applicants mustbe within commutable distance of CardiffA highly esteemed tech company is looking for an End User Computing Engineerto join their fast-growing team. They are backed by several international banks and investment firms and have rankings on several fast growth awards for companies to watch present andin the future. Whilst having a strong client base and product offering, they also have locations across the UK and Internationally.The main bulk of this role will revolve around maintaining, fixing, and building (predominantly dell) laptops - ensuring all company users receive a high-quality experience from the workplace devices/services. We are seeking somebody with strong problem-solvingskills who can vocalise technical issues to identify and report issues to the correct team and get to resolution stage.Day to day duties will include Incident and Request management; ensuring the EUC work queues are prioritised, tickets are dealt with in a timely manner, and customers remain informed throughout.There will be plenty of opportunity to learn and progress into various areas within this rapidly growing company, they offer flexibility on hours, with great occasional social gatherings to meet with likeminded professionals.Essential Experience Required: Group policy, OS build & deploymentActive directoryApplication packaging, deployment and Device, OS and Software patchingGood technical knowledge of Microsoft products including Windows 10, Windows Server, Azure and Domain Local Active Directory and ExchangeExperience of working to SLAs / OLAsEffective communication skills working with both IT and non-IT colleagues Desirable Understanding of ITILExperience with ITSM systems like Ivanti, ServiceNowA good understanding of business processes, including audit from a technical perspectiveProven ability to evaluate & prioritise work schedules according to business risk & prioritiesRelationship building skills & client facing experience Please Apply Now to be considered or contact Rachael Maule for a confidential chat: