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| Job Location | Cardiff |
| Education | Not Mentioned |
| Salary | 21,353 - 22,476 per annum, pro-rata |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Contract , full-time Jan 2024 |
Location : Tongwynlais, Cardiff17.5hrs pw job share, fixed term to Jan 2024If you think customer service is an attitude and not just a department and providing friendly, efficient, and personalised services to customers is second nature to you then this exciting role could be your next career opportunity.About our clientThey are an award-winning organisation that currently owns and manages around 3,000 rented properties in mid and south Wales, working in several local authority areas.About the roleYou will be joining a customer services team which aims to resolve queries from their customers at the first point of contact be it by telephone, email, Facebook, and Twitter. This is a varied and challenging role, and you must be able to multitask and prioritisework as well as have the confidence to work on your own initiative to problem solve and make decisions. You will also provide administrative support to their Housing and Maintenance teams.About youExperience within social housing is desirable but is not essential as full training will be given. The most important thing they are looking for is an experienced customer service champion with a can-do attitude. Continually improving is at the heart ofwhat they do so high standards of work and the ability to be flexible and innovative is also important to them.So if you pride yourself on providing excellent customer service and you have great problem solving and communication skills along with a can do attitude then why not applyClosing Date: Midnight Tuesday 11 October 2022Interview Date: Friday 21 October 2022They are proud to be an equal opportunity employer! They respect and seek to empower their people by supporting the diverse cultures, perspectives, skills, and experiences within their workforce. They believe that the more inclusive they are, the bettertheir work will be. They welcome applicants from diverse backgrounds particularly from people of colour or people with disabilities as they are currently underrepresented in their workplace.Dont meet every single requirement If youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description, they encourage you to apply or contact them to discuss your experience. You may be justthe right candidate for this or other roles.
Keyskills :
Administrative SupportCommunication SkillsCustomer ServiceMaintenanceSocial Housing