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Customer Service Manager - Supply & Logistics

Job LocationCardiff
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Customer Service Manager - Supply & LogisticsCan you deliver a best-in-class customer experience in a cutting-edge field All whilst developing and nurturing an evolving teamWorking in a picturesque setting on the outskirts of Cardiff, this opportunity holds a pivotal responsibility to manage the sales order process from beginning to end, including the end-to-end logistics.If you enjoy pace and maintaining high customer experience standards, this environment offers a lot in return. Despite the company growing consistently over the past 10 years and having an international presence, it still keeps a down-to earth, family culturethat genuinely enables a chance to influence change.Given the nature of the Life Sciences sector, you will understand what it takes to deliver a positive customer experience from a manufacturing setting and also appreciate the international export challenges.Key experience:- Experience and understanding of supply chain and logistics, including export- Customer service experience - hands on and/or strategic- Manufacturing experience - the specific sector is less important but if you have been in food/life sciences, this would be advantageous- People management (and development!) experience is key- A desire to influence and manage change- Have the confidence to take decisions and not be afraid to make mistakesHarris Lord is acting as an Employment Agency in relation to this roleCustomer, service, supply, logistics, export, import, end, ERP, order, sales, business, development, account, SAP, life, sciences, food, manufacturing

Keyskills :
Customer ExperienceCustomer ServiceLogisticsSupplySupply Chain

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