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Customer Service Agents - Cardiff

Adecco
Job LocationCardiff
EducationNot Mentioned
SalarySalary negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract , full-time

Job Description

Title:Customer Service AgentPay:£10.68Shifts: Monday - Friday 9am - 5pmDuration: 3 months (chance to go permanent)Location: Glasgow, Home working/Office based; they are following a flexible working approach currentlyJob description:

  • Provide first line support for new build customers requiring metering services
  • Manage the relationship with builders and developers to ensure an excellent meter installation service
  • Identify and advise customers of any other relevant products and services which we offer which might be appropriate for a customer
  • Provide a customer focused culture and a right first time approach to maximise value for the business
  • Identify solutions to maximise Smart opportunities, increase customer retention and improve overall efficiencys
  • Identify any operational and regulatory risks, escalating to management as appropriate
Experience required:Call centre experience is not essential, but they must have solid customer service experienceAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://candidate-privacy

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