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Job Location | Cardiff |
Education | Not Mentioned |
Salary | £21,000 - £25,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Position:Customer Service AdvisorType of role:permanentLocation:RemoteSalary:£21000 to £25000 per annum plus up to £25000 bonus per yearBenefits:Holiday of 25 days (plus bank holidays) & ability to buy/sell days, Healthcare plan, life assurance and generous pension contribution, volunteering day.We are now seeking to recruit 2 Customer Service Advisors for a busy company based in Stroud. This is a permanent opportunity for truly client care orientated customer service person.Responsibilities:Provide an excellent customer service experience for all customers via phone.You’ll be the first point of contact for the customers, and you will be expected to deliver a great experience to every customer you speak with.You’ll take ownership of each situation, asking the relevant questions, listening, and finding a solution that leaves our customers feeling that they have been understood and supported in the best way possible.Skill Set Required:Excellent written & verbal communication skills across a multiple channel.Excellent time management with ability to prioritise workloadsGood level of numeracyGood level of computer literacy including Microsoft Office packagesAccuracy, Tenacity & IntegrityIf you think you are the right person for this job, please send your CV toor contact Marta onOmega Resource Group is acting as an Employment Agency in relation to this vacancy.