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| Job Location | Cardiff |
| Education | Not Mentioned |
| Salary | 18,200 - 19,500 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time Work from home |
Permanent Customer Service Advisor Training in the Cardiff office for first 6 weeks - Then fully work from homePermanent contractFull Time - 35 hours a weekStart date 7th February 2022£18,200-£19,500 plus overtime paid at enhanced ratesAre you passionate about providing customers with an exceptional serviceDo you thrive in a busy and fast paced environmentWant to start a career with a world leading organisationI am currently recruiting for a reputable Bank, who is looking for Customer Service Advisors to start their journey with them in February 2022.What does this role involve* Liaising with customers over the telephone, you will identify customers banking needs* Speak to customers and educate them on safer ways of banking* Ensuring you are talking to the right customer and protecting our customers from scam and fraud attacks to help keep their money safe* Accurately provide information on the companies products and servicesSkills and experience* Excellent communication skills* Ability to multitask and prioritise* Passion, energy and enthusiasm* Excellent listening and problem solving skills* The ability and desire to work in a fast paced environmentThe Benefits include* Up to 30 days annual leave* Up to 10% pension contribution* Paid Volunteering days* Life AssuranceHours:You will work a flexible working pattern of 35 hours between 8am-8pm Monday-Friday and 9am-5pm every other weekend.These roles will be subject to Compliance checks including Credit / Criminal recordSearch is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.