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| Job Location | Cardiff |
| Education | Not Mentioned |
| Salary | £18,135 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
Red are partnering with SMS who are a growing utilities company in Cardiff Gate, this is an exciting opportunity working as a Customer Service Advisor with great potential to establish yourself with an excellent organisation. If you have excellent customer service skills and the ability to ask questions to understand the customers needs then this role as a Customer Service Advisor could be just what you are looking for!Benefits for a Customer Service Advisor:Salary of £18,135Great working hours of Mon-Fri 8-4:30pmStart date ASAPExcellent working environment based in Cardiff gateFantastic opportunities to progressThe role of a Customer Service Advisor:Schedule work for SMS Field Engineers & sub-contractors to ensure working day is efficient as possibleEnsure all outage, permit and access requirements are in place for each jobProvide support to all SMS Field Engineers and sub-contractors, if necessary, offering solutions to ensure completion of jobsLiaise with other colleagues in the department to ensure optimum service deliveryLiaise with customers regarding engineer availability, appointments and accessPrioritise work based on contractual agreementsKey skills required for a Customer Service Advisor:Excellent customer service skillsStrong organisational skillsGood communication, written and verbal skillsStrong work ethicIf you feel the role of a Customer Service Advisor is suitable for you then please get in touch!#RedCFRed Recruitment (Agency)