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| Job Location | Cardiff |
| Education | Not Mentioned |
| Salary | £14.02 per hour |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time or part-time |
Customer Service Advisor£14.02 per hourContract until 31st March - Extension likelyLocation - CardiffHybrid WorkingJob ResponsibilitiesWe are searching for Customer Service Advisors to work within our teams across Business Energy. We have several Service Teams that support our customers ranging from both inbound or outbound telephony, to supporting our customers via email and website communications.If you have experience in a Customer Care, Metering or Collections environment and are looking for an exciting new challenge please click below.For us its not just about being good at what you do - its about enjoying what you do, too - we will encourage and empower you to be imaginative, share your great ideas, and do work that you can be proud of.ExperienceTo be successful in this role youll be able to work on your own initiative, be inquisitive, decisive, and able to see tasks through to completion. Ideally, youll possess excellent customer service skills within utilities, although training can be provided.Your communication and decision-making skills will be second to none and youll have excellent attention to detail.Experience-Telephony experience is essential for this role, contact centre experience would be advantageous. This is a fast-paced role handling between 40-50 call a day, the right person has to be comfortable handling those volumes daily.Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.Tate is acting as an Employment Business in relation to this vacancy.Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibilityare our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.