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Job Location | Cardiff |
Education | Not Mentioned |
Salary | £21,408 - £34,253 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , part-time |
Where: Cardiff city centreRole Type: PermanentSalary: £21,408 plus regular bonus pro rataHours: Part time - 25 Hours per weekThe RoleAre you looking for something new Never worked in a contact centre before Don’t worry, keep reading and well explain it all to you.We are looking for people like you to join our Customer Service team. You will be the backbone of our business by supporting and being there for our customers. Whether its supporting our mobile or home broadband customers, you could be helping with a rangeof inbound calls, from billing questions to technical queries. We will give you plenty of training, showing you all you need to know and loads of support afterwards. You’ll be the expert that our customers love talking to. All you need to do is be able tohave a conversation, and we’ll show you the rest.We are more than a team at EE; we are a family, and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal service every single time.Wondering If You’re What We’re Looking ForNo experience in customer serviceWorried about moving into a new industryNo problem.If you can demonstrate that you have the transferable skills we’re looking for, we will invite you to visit our Cardiff site and provide you with industry leading customer service skills before you interview with us, to help you understand what it’s like to work for us and what to expect from the role.We believe in a completely personal environment, where you’re treated like you want to be treated. We’re committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or genderidentity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE.Wondering What’s In It For YouBeing part of the EE family brings a huge number of benefits including the below:
Keyskills :
Contact CentreCustomer ServiceTransferable Skills