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Job Location | Cardiff |
Education | Not Mentioned |
Salary | 21,750 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time or part-time |
Heard of usWere a nimble and ambitious financial services specialist. Backing people to fulfil lifes hopes and dreams; delivering the most compelling customer experience across Banking and Motor Finance.Now is your chanceOur Customer Services team is the central contact hub for our customers. They support our customers with anything they need by delivering first class service and ensuring fair outcomes at all times. We pride ourselves in exceptional service and our passionfor helping customers.The team is dedicated to committing to our blueprint of "Back more people to go for it, in life and business". The team is at the heart of the business, being first point of contact for all queries.We pride ourselves on developing individuals in their career to be the best that they can be to support our customers in all aspects, so the queries that you will handle will range from simple to complex offering a diverse yet challenging inbound telephonyrole. It is important to have a balance of resilience and empathy, and enjoy problem solving to ensure that we deliver a smooth experience for our customers on every contact.Our commitment to your work/life balance:This role will be based in our Wimslow Office and offers Hybrid Flexibility, you will be able to work a blend of both home and office each week once your initial training period is complete. Youll be made to feel part of your team by allof your colleagues and have regular contact and virtual interaction whether in office or remote.The working hours for this role are 35 hours a week with a shift pattern between 9 until 6pm Monday to Friday, so you can have weekends off to relax!What would your day look like
Keyskills :
CaringCustomer ServiceTelephony