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Customer Service Admin Advisors

wild recruitment
Job LocationCardiff
EducationNot Mentioned
Salary£14.02 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract, full-time

Job Description

Customer Service Admin Advisors9 month temporary roles£14.02FULL TIME - 37.5 hpw We are currently recruiting for full time Customer Service/Admin professionals. This role will be a hybrid role with a mixture of home working and office based. The role will be starting end of May 2024.The role:

  • Managing Customer billing workflow
  • Dealing with inbound calls with some outbound calls
  • Speaking with customers to book appointments for smart meters
  • Answering customer emails
  • Admin duties - sending out confirmations
  • Updating databases and general admin tasks
  • Providing excellent customer service at all times
The ideal candidate:
  • Will have telephone customer service experience
  • Will be organised and accurate with good admin skills
  • Previous experience in call centre environments
  • Superb customer services & communication skills
  • Good IT skills (especially Excel)
  • Personable and engaging
  • Problem Solving Skills
  • "Treating Customers Fairly"
  • Will have the desire to offer excellent customer service at all times
No sales experience required however experience in handling customers over different platforms (emails, calls etc) is essentialAPPLY NOW OR CALL LYNSEY FOR MORE INFOPlease note that no terminology in this advert is intended to discriminate on the grounds of a persons gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with theirmerits, qualifications and ability to perform the duties of the job.

APPLY NOW

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