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Customer Sales Administrator Manufacturing

Focus Resourcing
Job LocationCardiff
EducationNot Mentioned
Salary£20,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Our established client based outside Cardiff (St Mellons) is looking to appoint an Sales Administrator into their busy Quotes team.Based within the Internal Sales department, the main purpose of this role is the coordination of the customer services and order / quote processing activities within the sales office, ensuring all quotes and orders are processed promptly to the satisfaction of the customer.Candidates must have strong experience of raising and managing quotes within a manufacturing environment.Due to location, our client ask that all candidates have access to their own transport.Main Responsibilities:

  • Manage, on a daily basis, the satisfaction of customer enquiries, provide accurate quotations and initial product offer and appropriate advice on the correct specification.
  • Provide product guidance to customers and stakeholders in the specification chain to promote the appropriate use and application of products
  • Ensure the requisite information is available as part of the enquiry validation process to enable the enquiry to be processed through to quotation
  • Ensure correct use and application of the pricing guidelines for all products adhering to pricing rules applied to maintain product contribution levels and percentage margins where required
  • Provide effective support to the external sales team
  • Adhere at all times to the pre-booking and order management hand over guidelines and process
  • Carry out general administrative duties to include filing as required
  • Pass appropriate technical enquiries to technical services team
  • Process information and pass to the order management team for processing orders
    • Essential Attributes & Skills:
  • Experience of raising and managing quotes from start to finish within a manufacturing environment
  • Excellent administration and order processing experience
  • Professional telephone manner
  • IT literate
  • Organised, systematic and precise
  • Ability to work under pressure
  • Able to use own initiative
  • Flexible & positive
    • As well as a competitive salary of 20k, the company offer a fantastic working environment with good benefits package, and career progression. Required skills
  • orders

    • Keyskills :
    ders

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