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Complaints Officer Medical

Job LocationCardiff
EducationNot Mentioned
Salary11.76 per hour, negotiable, pro-rata
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary , full-time Work from home

Job Description

Brook Street has an opportunity for a Public Sector organisation with offices throughout Wales to join their Governance team on a temporary, ongoing basis starting immediately.The successful candidate will be taking the lead on patient complaints and incoming requests for further information around complaint cases relating to medical incidents.Duties will involve:

  • Collating and organising data
  • Communicating with internal stakeholders to gather information
  • Chasing outstanding actions and requests
  • Providing regular updates to third parties and internal stakeholders
Skills required:
  • Experience of complaints
  • Experience of the medical industry / NHS / public sector complaints
This opportunity can be office based or hybrid/remote working. The organisation has offices throughout Wales, so we would welcome applicants from Cardiff & South Wales, Swansea, West Wales, North Wales & Bristol and surrounds.Apply now!

Keyskills :
Complaints Manager

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