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Job Location | Cardiff |
Education | Not Mentioned |
Salary | Competitive salary |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
This is the job To minimise the bad debt impact to the business by utilising varying systems, techniques to pro-actively secure repayments of overdue balances.To adhere to the Collections Procedures/Guidance that has been documented In line with FCA standards, GDPR and Business Risk appetite.Ability to identify and evaluate customers who are vulnerable due to a variety of reasons including Health to Financial Hardship. Where appropriate be able to take an informed view of that persons well being and financial position to determine their affordabilityand make decision to write off debt or continue to pursue.To ensure the appropriate customer outcomes are embedded in the culture of the AA, and you work to the Insurance values of