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Claims Handler

HR GO Recruitment
Job LocationCardiff
EducationNot Mentioned
Salary20,000 - 30,000 per annum, inc benefits
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

My client, a leading claims handling specialist is looking for an experienced Claims Handler to join them, specialising in Subsidence. This is a hybrid role- with at least 3 days in the Cardiff office.You should have a proven track record and experience in handling subsidence claims from start to finish. You will focus on leading the customer through the sometimes long claims process.You will be part of the home- based team, responsible for your own case load, overseen by the Subsidence Specialist and supported by Administrators.Accountabilities will include:

  • To support the Subsidence Specialist, in particular being able to instruct site investigations, CCTV surveys, basic crack and/or level monitoring, arborist reports and specialist subsidence suppliers
  • To have full understanding and awareness of the caseload to be able to progress claims to conclusion.
  • To manage the completion of all tasks within service level agreement timescales as specifically set by the client or the company.
  • Interpret subsidence reports prior to issuing to clients.
  • Interpret monitoring, arborist and CCTV survey reports and tree works quotes.
  • To have full understanding and awareness of the caseload to be able to progress claims from beginning to end.
Qualifications and Experience:
  • Experience of technical property claims handling and complaints, in particular for Subsidence
  • Recognised qualification with Chartered Insurance Institute and working towards RQF Level 4
  • Construction knowledge related to repair of a wide range of buildings is advantageous.
  • Specialist experience in subsidence is compulsory.
  • Educated to min 5 GCSEs & 2 A Level as minimum and further education an advantage.
  • As an individual, you will have a proven track record of exhibiting a professional and personal approach when dealing with customers
£20,000-£30,000 dependant on experience.37.5 hrs per week- Mon-Fri- 9am- 5.30pmFantastic benefits including-28 days holidayWorkplace pensionHealthcareYour birthday and a beach day offCharity daysHealth and wellbeing initiatives and social activities.Ongoing training and development.

Keyskills :
claims property subsidence claims handler

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