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Claims Administrator

Job LocationCardiff
EducationNot Mentioned
Salary18,000 - 22,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent,full-timeB

Job Description

As a Claims Administrator, you will support the existing claims team through ownership of both administration and claims handling tasks. The role will enable the right candidate to develop their technical, customer and leadership skills.The CompanyLaunched in 2018, Rostella is based in the heart of Cardiff and is a provider of car insurance services. This means we provide a range of functions including customer service, claims handling, underwriting, pricing and other car insurance related functions.Were a data-driven, agile company where everyone is expected to come up with ideas and help implement them to continually improve what we do and how we do it. Our aim is to create and maintain an industry-leading customer experience.All in an exciting, fast-paced, adapt and learn environment. Rostella provides these services to its sister company Hedgehog which is a Gibraltar based car insurance company.Key Responsibilities

  • Indexing and assigning all incoming claims work
  • Processing all claims recoveries
  • Sending out policyholder excess cheques
  • Processing, validating and inputting payments for various claims bordereaus (glass, repair network fees, salvage agents, solicitors fees, etc)
  • Responsible for tracking of all claims litigation
  • Sending outgoing post
  • Completing applications for and filing CRU certificates
  • Carrying out any other tasks deemed appropriate to support the Claims team
Personal Specification
  • Self-motivated & able to work within a team framework
  • Organised and able to manage their own week
  • Computer literate
  • Previous experience in a similar role is desired but not a requirement
  • Minimum 5 GCSEs including Maths and English (C grade or above)
Benefits:
  • £18,000 to £22,000 salary
  • A generous 25 days holiday allocation plus bank holidays.
  • A great central Cardiff working location.
  • Discounted food and drink at a local outlet.
  • All you can drink tea and coffee
  • Enrolment into a NEST pension

Keyskills :
Administrative DutiesCarInsurance

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