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Centre Coordinator

Autoglass Ltd
Job LocationCardiff
EducationNot Mentioned
SalarySalary negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Making a difference......Across our business network of centreswe rely on a team of efficient centre coordinators to create a positive and memorable experience for our customers. This role is essential to understand and manage our customers expectations and make sure there isanefficient flow of work for our technicians.Why join usAt Autoglass we can offer career paths and are proud that many of our team go on to develop careers in management and other areas of our business.As a starter with no experiencewe can offer you:

  • A great salary of £23,677.50plus a generous bonus scheme
  • A really supportive training environment where we will help you achieve your potential
  • A great team to work with
  • Access to the very best toolsin the trade that you will not find anywhere else
  • Up to 15% pension contributionsbased on employee contribution of 5% /employer contribution of 10%
  • Life assurance policy
  • 28 days annual leave (including bank holidays)
  • Benefits include:
  • Generousbonus scheme related tobothpersonaland teamperformance
  • Up to 15% pension contributionsbased on employee contribution of 5%
  • Life assurance policy
  • 33 days annual leave (including bank holidays)
  • Discounted shopping vouchers & reward platform
  • Discounted gym membership
So what are we looking forWe are looking for someone who is all about efficiency, organisationandcustomer service. You will be arole model for exceptional customer experience standards by welcoming our customers to the Centre and ensuring their visit is a positively memorableexperience.This role is all about collaborative working relationships that enhance our brandsto generate new and repeat business so you will be all about the team and enjoy working withpeople.Youll be someone who actively develops your own knowledge, skills and abilities to enable your success, whether technical, behavioural or IT system based, and generously share these to help transform the success of your colleagues and our business.What will a day with us look likeYoull work as part of the team to deliver thedaily work plan for the Centre, monitoring progress of activity during the dayand making decisions to ensure things get done on time to the highest standard, managing and exceeding our customers expectations.Part of the role is to supportall opportunities to improve our service offering of Value-Added Products and Services e.g. windscreen wipers and other additional productsOccasionally youll support our supply chain with stock related tasks, checking for delivery errors and arranging returns.During busy periods you will carry out glass repairs, ADAS calibrations, glass inspections and two-person assist tasks to ensure productivity within the centre is maximised.How do you applyFollow the link below and apply using your CV or our easy online application. We will bein contact to offer you an interview ASAP.Being the differenceBelron UK Ltd, trading as Autoglass, Laddaw, along with our sister company Autoglass BodyRepair, are part of the global Belron group worlds leading vehicle glass repair and replacement group. Home to 29,000 employees, Belron operates across over 30countries and 5 continents to ensure all our customers receive the best quality service. Our global purpose is making a difference with real care.

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