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Case Worker

Human Resourcing Limited
Job LocationCardiff
EducationNot Mentioned
Salary24,000 - 26,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Two positions availablePost 1 - Case worker Full time - South Wales £26,000Post 2 - Case worker Part time - North Wales 24 hours a week pro rata £26,000Ymlaen are the Branch of Unison that support our members in the Third sector. Our membership is largely in the care sector with members in care settings and Housing associations with the majority of our members being low paid. We cover nearly 500 differentemployers so no two days or cases are the same.Ymlaen is complex, challenging, exciting, frustrating and very rewarding. Just as you think you have the measure of our Branch it will surprise you.We are seeking to recruit two case workers to support our branch members across Wales. These vital roles will provide advice, manage a case load and promote the work of the Union. If you have problem solving skills, are able to motivate people, have plentyof initiative and have experience of case management we would love to hear from you.Ymlaen Branch is an equal opportunities employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age.Responsible to the Branch Secretary, this post is key in supporting Ymlaen Branch with case work providing support to Branch members.It covers representation work, providing advice, managing cases on both an individual and group basis.PRIMARY ROLEProviding representation to members including; Individual Representation covering:

  • Disciplinaries
  • Grievances
  • General advice and guidance to members
  • Advising on workplace issues
  • Referral to appropriate resources and ongoing support
  • Monitoring and responding to referrals as required
  • Collective Representation of members
  • Changes of Pay, Terms and Conditions
  • Contract changes
  • Changes of work environment
  • TUPE
  • Other employment issues as required.
SECONDARY ROLE
  • Identifying potential workplace representatives and activists
  • Recruitment in current and new employers
  • Mentoring and developing new stewards
  • Promoting the understanding of and engagement with the Self Organised Groups within Unison.
ADMINISTRATIVE FUNCTIONS
  • Maintain the Ymlaen database
  • Hold meetings with various parties including members and employers as required
  • Chairing of group meetings in collective issues P
SKILLSThinking: Experience of developing solutions to resolve problems including:Analysing information and statistical data research including carrying out workplace mappingDeveloping materials e.g. publicityDeveloping Branch development plans Interpersonal and CommunicationLearning and Development: Ability to identify training needs of othersCan demonstrate continuous personal learning developmentExperience of project managementExperience of motivating people to participate in activitiesMaking presentations, Writing newsletters, leaflets and similarInfluencing outcomes at meetingsMentoring and coachingExperience of giving advice and representing members including: Conciliation skills to resolve disagreements Responding effectively to people who are angry or upset.Experience of effective team working.Experience of prioritising own workloadDecision makingFollowing and implementing policies and proceduresResource ManagementAn understanding of and commitment to the principles of equality and democracyExperience of project management and co-ordination including:Time managementControlling expenditureMaintaining confidential informationDeveloping Branch systemsManaging a Branch on call rotaDeveloping and implementing Branch policiesReporting to the Branch executive committeeA working knowledge of Employment Law.An understanding of the role of trade unions and the social and political environment in which the union operates.ICT packages including Microsoft Office suite

Keyskills :
Problem SolvingThird SectorUnionCase Work

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