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Broker Support Agent

Job LocationCardiff
EducationNot Mentioned
Salary£25,000 - £30,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

We have a current opportunity for a Customer Account Executive on a permanent basis. The position will be based in Cardiff ( Hybrid role ). For further information about this position please apply.Our client has been supporting brokers with their General Insurance businesses for over 25 years .Launched in 1993 our client has been committed to providing first class service and expert knowledge about the insurance industry .Due to growth and launchingnew products in the market they are looking for Customer Account Executive to join their teamThe Role Promote the clients Insurance proposition to their target market by making regular contact with existing and potential broker customers and be confident at initiating conversation ,building rapport and maintaining relationships .The role will involve ahigh volume of outbound calls to an established broker base ,but also offer support to brokers with inbound queries .Key Responsibilities

  • Manage a base of clients and support the growth of that base by increasing activity in that region .
  • Prospect for new accounts within all regions
  • Handle any commission or rewards queries
  • Deal with any general enquiries relating to how our platform works from our clients
Skills / Experiences needed
  • Excellent knowledge of the General Insurance market
  • Experience in the intermediary market /managing relationships with brokers
  • Knowledge and understanding of distributor business models ,technology and commercial drivers
  • Good Negotiation skills
  • Result Orientated
  • Understanding of FCA regulations /market trends and mortgage distribution

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