Administrator

Job Description

Administrator - Cardiff - Permanent PositionROLE OUTLINEYou will be providing an internal customer focused support service to the business, particularly for fee earning staff who require support on day to day operational tasks. You are required to act on a variety of regular work topics driven by the business anddemonstrate the capability to focus on repeat work that is completed to high standard. The role requires effective organisational skills and excellent team working to ensure the operations team workload is processed according to requirements and escalatedwhere appropriate in order to maintain service levels. You will also be accountable for ensuring you follow the current process and provide guidance to others and help all staff understand the business protocols. In addition, you may be required to supporton wider business topics where the requirement arises. KEY ACCOUNTABILITIES Booking and arranging stationary suppliers Efficient processing of inbound and outbound post Reception - Action all centralised reception calls across the UK Workflow Approvalsensuring invoices are approved in a timely manner IT Registermonitor, update and action the IT policy register Support for Fleet management, and pool car data input to monitor and track activity Driver Risk assessment registerchase, input and update data or SSHEQ Document formattingupdate and amend documents using applications such as Bluebeam, PowerPoint, Publisher, Visio, Word, Excel, MS Forms etc Raising POs, Cheques, BACS as driven by the Finance team Where necessary, printing, binding, laminating, posting if the business need arises Action and maintain the tracking and booking process of training courses Booking equipment and onsite kit where applicable Booking of travel, accommodation, car hire etc. PPEorder, release and track clothing and equipment for staff and escalate out of date items through reports Office Access and Risk Assessments Provide administrative support at offices where approved and essential therefore travel may be required in exceptional circumstances for e.g. to assist facilities. Where approved to do so, support facilities on and ad hoc basis Undertaking other duties not specifically stated above, which from time to time are necessary for effective performance of the team and the business Accommodation of additional time to be worked to ensure completion of tasks Providing out of hours support when required If security cleared to the appropriate level, you may be required to assist with support tasks relating to areas that require security cleared personnel only. SKILLS, KNOWLEDGE, EXPERIENCE Highly articulate with excellent interpersonal skills Friendly and approachable with excellent customer service Enjoy working in a busy professional environment Able to multi-task, organise and prioritise workloads whilst remaining calm under pressure. Ability to problem solve and make sound decisions to suit our business and clients needs Willing to learn and utilise your skills to provide a high level of service Attention to detail Able to work well as a team and on your own Willingness to be flexible and adaptable Able to adapt style appropriately, developing good working relationships with the wider team and taking into consideration individual working preferences and approach Good working knowledge of Microsoft Office Suite, particularly Word, Excel and Outlook, 365 and PowerPoint Ability to adapt to new ways of working, including the introduction of new technologies Switchboard and hospitality experienceAdministrator - Cardiff - Permanent Position