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Job Location | Cardiff |
Education | Not Mentioned |
Salary | Competitive salary |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Let us tell you a bit about usOur client are a nimble and ambitious financial services specialist. Backing people to fulfil lifes hopes and dreams; delivering the most compelling customer experience across Banking and Motor Finance.They are a UK-based financial services specialist that supports our customers across a range of products and services.Our client thrive upon saying "yes" to our customers. We respect the ingenuity of entrepreneurs and their startups; we give first-timers a leg-up onto the property ladder; we open up the lending market to many; and thousands of customers choose our clientevery week to buy their next car, van or motorbike.This is where you come in. They are on a journey. A journey defined by a destination; to deliver on our purpose.Feel like being part ofAn IT Support Desk team cover both 1st and 2nd line IT issues covering hardware and software tickets. Due to a recent restructure across the IT support function this has led to need to grow the 2nd line capabilities due to recent promotionsThe role of Service Support Analyst 2nd line is really important to us. You will be providing support to business users across the group to identify and resolve IT quires covering applications, hardware and desktop issues in a professional and timely manner.This role will be based in our Cardiff office however, you will be able to work a blend of both home and office each week. Youll be made to feel part of your new team by your Line Manager, and colleagues through regular contact and virtual interaction.What would your day look like