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Job Location | Cannock |
Education | Not Mentioned |
Salary | Competitive salary |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
WE ARE 200 years of history and over 2,300 employees strong. WE ARE a business loaded with opportunity and career progression. WE ARE innovators, designers, makers and engineers who manufacture and provide smart, efficient, and effective building products and solutions.Through our customer relationships, diverse building product range and solutions, we enable the creation of inspirational homes, places and spaces for us all to live and work better. With eight core product categories, underpinned by expert design and technicalservices, we work with architects, builders, merchants and the wider construction supply chain to build the face of Britain.We are fully committed to a net zero future and continue to invest in expertise and product development to manufacture more efficiently and sustainably.We pride ourselves on leading for new, innovative and sustainable products and solutions, both for todayand for a new era of building.To support our progress, we are currently recruiting for a Customer Service Coordinator to come and join our team at our Lodge Lane site in Cannock, WS11 0LWSpecific responsibilities include:Responding to customer enquiries, pricing requests, delivery information and samples by telephone.Checking of Addresses, Pricing, Discount, Product and Haulage Availability.Entry of Quotations, Sales Orders, Samples Requests and Schedules.Investigating credit requests and additional invoices.Preparing Credit notes and Additional Invoices.Ensure that regular and accurate updates are made on company CRM package.Liaising with TransportOrder Book and Schedule ClearanceChecking of AcknowledgementsSoft sales, working with external team and customers to promote stocks and increase salesEssential Qualifications & Experience:Good interpersonal and communication skills – verbal and writtenEvidence of working as part of an effective teamParticipation in training events, which may necessitate travel and overnight staysExcellent telephone manner and accurate keyboard skillsFlexible and enthusiastic individual able to work under pressure and use own initiativeWorking knowledge in Microsoft applications including email, Excel and Word.Full driving LicenceThink you can make a difference WE ARE your future. More details: