Specialist Support officer - Camden

Job Description

About usAtOne Housing, we dont only believe that everyone deserves a safe, secure, affordable home. We also believe that everyone deserves to realise their full potential and lead a fulfilling life.Our Mental Health team is vital to helping us deliver on this vision. We work to transform the life experience of people with mental health support needs. The support we provide is delivered in a range of settings (like supported housing, assessment centresand outreach) and our customers support needs can include psychosis, forensic and personality disorders.Join our Mental Health team as a Specialist Support Officer.e have spent the last 10 years designing our services to be fully psychologically informed. Most of our services have specialist therapeutic input and colleagues have access to specialised mental health training delivered by MH professionals. All our servicesprovide regular reflective practice spaces to our colleagues to formulate complex cases and find constructive ways forward. All these measures make us the ideal partner for NHS trusts across London with whom we deliver several integrated services.We believe in providing care and support to our clients that will enable them to make informed decisions about their life that will increase their sense of wellbeing: this might be greater independence, better coping strategies or a richer network and senseof self achievement.We offer you the chance to develop your own skills through regular line management supervision, reflective practice, access to a ten-day course on relevant mental health topics and working together with your specialist colleagues.Were an organisation with strong values. We keep our promises; we do a great job; we value diversity; we work together; and we look for ways to improve. These are what make us such a great team, working together as one to achieve our vision.The rolewe have a fantastic opportunity for someone to join us in the position of Special Support Officer. Your responsibilities will include:

• Undertake group & one to one interventions with clients of a specialist nature (i.e. CBT informed interventions, psychoeducational groups or harm minimisation interventions)
• Provide a comprehensive support planning service to customers in line with the departments policies, procedures and approach.
• Ensure customers are fully informed of their rights and responsibilities regarding the service, and are enabled and empowered to get involved in the running of the service through consultation and participation.
• Set up and maintain customer files and ensure that accurate and up to date records are kept of support provided to customers in accordance with HCS policies including on the MPs IT system.
• Make full use of IT & other technologies for appropriate tasks, including the use of word processing, spreadsheets, email etc.
• Disseminate & advise the local & wider team on changes to best practice & new legislation in regards to their specialist area (i.e. Amendments on ethical frameworks, new research findings and publications, change on procedures and shared best practice)
• Participate in cross-service initiatives & projects in relation to their specialist area (i.e. organisational training, reflective case management, WOW projects, peer support groups, etc.)
• Work on a rota basis, including out of office hours and sleep ins where necessary.
• Comply with all relevant policies & procedures, including but not limited to: Safeguarding, Health & Safety, Customer Care, Equality & Diversity, the Code of Conduct etc.
• Carry out assessment to identify and prioritize needs.
• Use SMART goal planning to provide needs led holistic support.

What you will need to succeedWe are looking for someone who believes in working together as part of a team, who shares our values and who isfriendly, engaged and committed to achieving great outcomes for our customers. The successful candidate will:

Knowledge of specialist assessment tools, methods and case formulation.

Knowledge of evidence based specialist interventions appropriate for mental health and community settings.

Experience of undertaking customer assessments, support planning and key-working with a clear outcome focusKnowledge ab...