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Technical Services Engineer

Michael Page Engineering & Manufacturing
Job LocationCambridgeshire
EducationNot Mentioned
Salary£40,000 - £45,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Are you looking for an opportunity to work for a global, market leading manufacturer My client are looking for a Technical Services Engineer to join their Services department, working from their Head Office in Huntingdonshire. You will utilise your technicalskillset to answer, resolve & repair any issues, ensuring maximum efficiency & availability of their machinery.Client DetailsMy client is a global leader in high-performance technology, operating in 34 countries. By leveraging world-class engineering capabilities and with a relentless focus on innovation they aim to support with clean, green energy across the globe. You will supporttheir customers but ensuring full availability of their equipment, providing them with a solutions based approach.DescriptionAs the Technical Services Engineer, you will utilise your technical skillset to answer, resolve & repair any issues, ensuring maximum efficiency & availability of their machinery. As well as:Key Responsibilities:

  • On-site/off-site analysis and troubleshooting of, among other things, optimises, inverters, EV chargers, battery systems or Smart Energy solutions as well as complex communication processes
  • Update the knowledge base used by other technical support staff with new troubleshooting information
  • You will document, process, monitor, and coordinate your inquiries (in the support tool, CRM)
  • You check and authorise replacement deliveries in cooperation with involved departments
  • You will work closely with Technical Support
  • You take on tasks in our Buddy System and support lower level colleagues development
Monday - Friday On-site (Standard Office Hours)ProfileYou will ideally come from a Technical background (Maintenance, Design, Technical Support, Projects etc.), with experience dealing with clients or customers, as well as:
  • Committed and responsible personality with a completed, subject-specific degree or comparable qualification)
  • You are communicative and like to make phone calls and master the rules of e-mail communication
  • You speak confidently and situationally, but always friendly with customers, employees and partners
  • You have mastered all common Microsoft Office products and can use them safely
Job Offer£40,000 - £45,000Company Stock OptionBenefits

Keyskills :
IndustrialManufacturingelectricalmaintenancetechnical supportserviceelectricityServices Engineer

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