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| Job Location | Cambridgeshire |
| Education | Not Mentioned |
| Salary | 25,000 - 35,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Field Service Engineer paying up to £35,000 required by an expanding IT Managed Service Provider to support a multiple client sites based within the Cambridge and London City areas. The organisations main clients sit within the healthcare, education andcharity sectors and have enjoyed excellent growth. This is a great opportunity to join a team that thrives on enabling their staff to further their skill set, provide progression opportunities, and more.The Field Service Engineer will support around 350 end users. You will spend most of your time on the road providing onsite support to the clients. Day to day, while onsite the Field Service Engineer will be responsible for ensuring the organisations systemsand applications are consistently running to a high standard involving the maintenance and issue resolution of infrastructure, hardware, and software. You will also be heavily in project work when it comes to equipment upgrades and roll outs.While you are not onsite with clients you will be required to be in the office assisting on the service desk as a point of escalation from the 1st/2nd line service desk team. This organisation prides itself on service delivery so, the Field Support Engineermust have an approachable and personable personality.Relevant Skills and Experience:Exceptional customer-facing communication skillsKnowledgeable in supporting Windows systems and serversExperience with the management of AD, Sophos AV, Office 365, Exchange and SharepointAdept in the support of computer hardware, software, security and networking including knowledge of cable patching systemsMCSA or relevant IT qualificationsPrevious experience in a MSP and ITIL environment, particularly servicing clients within the healthcare, education or charity sectorsThis role would suit an IT professional who has gained experience in a similar role and is looking to become part of a career building organisation. Sound exciting Dont delay, apply now!
Keyskills :
Active DirectoryDriving LicenceExchangeGroup Policy