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| Job Location | Cambridgeshire |
| Education | Not Mentioned |
| Salary | 30,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Housing OfficerCambridgeshire area (Flexible Working)Full Time (37 hours per week)PermanentCirca £30,000 plus £2,000 car allowance depending on skillsbpha are a forward-thinking housing association, on a mission to build thriving communities where people can live happily in a home they can afford.We work right across the Oxford to Cambridge Arc, and own or manage over 19,000 homes. As one of the top 25 Housing Association developers in the country, we remain committed to delivering high-quality affordable housing to those who need it the most.Our Residents, shared owners and leaseholders are at the core of everything we do at bpha. With every employee playing an important part in ensuring we continue to provide them with excellent customer service and maintaining our role as a responsible landlord.We are currently looking for a Housing Officer to provide tenancy and neighbourhood management services for a specified area, ensuring that services are customer focussed.What you will be doing: To ensure that tenancies are managed appropriately according to the circumstances of the household, making referrals and signposting for support as necessary. To regularly review tenants circumstances and make recommendations in respect of future housing options. To advise tenants of their housing options so they can make informed choices at the end of their tenancies To reduce debt owed in rent and service charges. To manage safeguarding cases appropriately ensuring that legislation is followed, making necessary referrals and engaging with residents, partner agencies internally and externally where required.Wed love to meet someone with: Excellent customer service skills putting the customer at the heart of what we do. Strong negotiation and influencing skills. Excellent time management and organisational skills IT literate and ability to adapt to new software. Ability to work in isolation away from colleagues Ability to deal with confrontation.Amongst what we offer you is: A competitive salary of circa £27,500 plus £2,000 car allowance depending on skills A generous contributory pension scheme Private health care Free life assurance Access to an extensive suite of wellbeing services and tools including a digital gym Opportunities for learning and development Discounted gym membership Retail discount schemePlease note the successful candidate will need to complete an enhanced DBS application.Closing date: 26th July, 2022Interview date: 27th and 28th July, 2022We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.