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Job Location | Cambridgeshire |
Education | Not Mentioned |
Salary | 15.00 - 25.00 per hour |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Cambridge - Helpdesk Analyst - 6-month contractThis company manufacture semiconductor equipmentMain Duties:+ 1st line technical support, via phone, Teams, email and face-to-face in-line with agreed SLAs+ Escalate issues as necessary using the ticketing system+ Onboard/offboard process for users+ Install/configure new software and hardwareRequired Skills/Experience:+2+ years experience in a similar role+ Experience of active directory administration in an enterprise environment+ Knowledgeable of: ITIL, Windows 10, MS Office applications+ Ability to install PC hardware / softwareSalary:+Dependent on experience
Keyskills :
ITILSoftwareTechnical SupportWindows1st Line