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Compliance Officer

Cambridge University Press & Assessment
Job LocationCambridgeshire
EducationNot Mentioned
Salary23,000 - 29,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract , full-time August 2022

Job Description

If you are looking for a varied and interesting role; and enjoy working in a fast paced and pressurised environment then this could be the role for you. The Compliance team work to uphold the integrity and value of OCRs qualifications as well as ensuringour candidates receive the fair appeals process that they are entitled to. As a Compliance Officer you will be an integral part of this process, working on a daily basis with customers and colleagues to help to uphold the standards and regulations of our industryand ensuring that our candidates can be proud of the qualifications they have achieved.We are looking for someone who is enthusiastic about ensuring fairness for all individuals involved in the malpractice and appeals processes. Joining an established team of Compliance Officers, your role is to investigate and make decisions on cases of suspectedmalpractice or non-compliance; gather evidence, provide support, and respond to customer enquiries regarding appeals; and to support other processes in the wider Compliance team as required.The RoleReporting to an Assistant Manager, the successful candidate will work primarily on malpractice within the Compliance team but potentially, dependent on volume, also on appeals cases. The main responsibilities will be:

  • Investigate and make decisions on issues of malpractice related to OCR qualifications in accordance with established procedures
  • Liaise with centres to provide and obtain information relating to on-going investigations
  • Inform relevant parties of progress and outcome of malpractice/compliance investigations
  • Deal with enquiries from internal and external customers
  • Support management and the Compliance team:
  • Provide timely and accurate information, data and analysis for draft correspondence, papers, reports, audits, projects, issues of compliance/malpractice and improvements when appropriate
  • Evaluate candidate appeals
About youQualifications
  • GCSE grade 5 English and Maths or equivalent
  • A levels or equivalent
  • Skills
  • Meticulous attention to detail with excellent written and verbal communication skills
  • The ability to understand, interpret and apply complex regulations
  • Have sound judgement and the confidence to make decisions within a framework
  • Can take the initiative and also know when to escalate for additional decision making
  • Good proven English and IT Skills
Experience
  • Experience of working successfully in a pressurised office environment
  • Making difficult decisions
  • Working to tight deadlines
BenefitsIn addition to a competitive salary, we offer a comprehensive package of benefits to help with your life both inside and outside of work:
  • Generous contributory pension
  • 28 days annual leave, plus bank holidays
  • Annual performance related bonus and increases (discretionary)
  • Employee discount and cash back scheme at 2,500 retailers
  • Cycle scheme
  • Season Ticket Loan
  • Subsidised staff restaurants
  • Support for professional qualifications
  • Discounted access to the University of Cambridge Sport Centre, along with various other local gyms.
Please note for operational reasons additional and weekend working may be required prior to, during and after each series. For the summer series there are extended periods where no leave or very restricted leave is allowed. These are usually fromMid-May to September/ October.The closing date for applications is 28/11/21 and interviews are scheduled to take place on w/c 06/12/21.To apply please go to our website.Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where its safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographiccharacteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, and sexual identity), cultural, or social class/background. We believe that diversity of thought, background, and approach create better outcomes. More importantly, fostering an inclusive culture is the right thing to do, and its part of how we achieve our purpose: to contribute to society through the pursuit of education, learning and research at the highest international levels of excellence. Ensuring that anyone, no matter who they are, feels they belong here is an essential part of who we are and the contribution we make to society, and to our planet. To enable an environment which ourpeople can thrive in, our customers benefit from, and where work complements life, we empower everyone to manage their time and capacity, and to prioritise their wellbeing. Thats why from day one everyone at Cambridge University Press & Assessment can discuss flexible working options to find the best solution for them and their role.

Keyskills :
AppealsEnquiriesEvaluationsSupport Management

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