Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Welcome & Service Assistant x 2

Job LocationCambridge
EducationNot Mentioned
Salary9.90 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , part-time

Job Description

Summary Working within a bustling atmosphere as part of passionate team this role as a Welcome & Service Assistant, plays a core part in providing fantastic customer service. Were looking for someone with a positive, can-do attitude to help us provide the service and presentation standards the National Trust is well known for and help us to grow support to achieve our conservation goals.This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in equal instalments over the year. Youll work 1 or 2 days per week, increasing to 3 days at peak periods such as Easter andSummer holidays. What its like to work here This Jacobean-style house with its nationally-renowned gardens and working watermill is one of our largest properties, attracting upwards of 400,000 visitors each year. Anglesey Abbey is a unique and special place to work, and the role of Welcome and ServiceAssistant is an opportunity to make a real difference within an ever-evolving environment.Youll be working alongside the wider Visitor Experience department, reporting into the Welcome Manager, being an integral part of a team of 12 striving to make Anglesey Abbey a welcoming, inspiring place to all.Click here for more information about this location What youll be doing As a Welcome & Service Assistant, youll help our visitors get the most out of their visit, by recommending walks, running seasonal trails and providing services such as mobility vehicles for the less mobile. Youll answer queries and make sure visitors can find everything they need for their visit. Understanding how and why we engage our supporters is important. Working with our spirit of place, youll work with the visitor welcome team to link everything wedo back to our cause and the ongoing work we do.Youll achieve a good standard of presentation at the property, and ensure all our communications with our visitors are clear and consistent, from the first click on the website, to the posters and signs around the property. Who were looking for Youll need to have the following experience:

  • Can demonstrate an empathetic, understanding and adaptable approach to different peoples needs, with a passion to deliver the highest standards of customer care.
  • Proven experience of working to measurable targets
  • Good team worker- flexible and adaptable and willing to grow experience and skillset across several different operation aspects of the property
  • Skilled listener with great people skills
  • Strong written and verbal communication skills
  • Well organised and able to work with minimum supervision
The package The National Trust has the motto For everyone, for ever at its heart. Were working hard to create an inclusive culture, where everyone feels they belong. Its important that our people reflect and represent the diversity of the communities and audienceswe serve. We welcome and value difference, so when we say were for everyone, we want everyone to be welcome in our teams too.Wherever youre from, and whatever your background, we want to hear from youand it doesnt matter if youre jam first, cream first, or even if you dont like scones at all. Everyone is welcome.Benefits for working at the National Trust include:
  • Flexible working whenever possible
  • Free parking at most locations
  • Free entry to our properties for you, a guest and your children (under 18)
  • Substantial pension scheme of up to 10% basic salary
Click here to find out moreabout the benefits we offer to support you.

APPLY NOW

Welcome & Service Assistant x 2 Related Jobs

© 2019 Naukrijobs All Rights Reserved